Provider Portal


THE ORDERING PROCESS

SCHEDULING

– What day(s) of the week will we schedule consultations?
– What day(s) of the week will we schedule insertions?
– How much time do we book for these appointments?
– Who will be doing the consultations? Insertions?

PEARLS
– Streamline insertions to one day for more efficient appointments
– Have patient complete the health questionnaire prior to consultation to save time
– Have pellets and supplies prepped prior to appointments

TIERED PRICING

– All Pro-pell Providers start on Tier 3
– Purchases of $25K will change to Tier 2
– Purchases of $75K will change to Tier 1

*Purchases are accumulative not annual

ORDERING

– Who is responsible for ordering pellets?
– Who is responsible for monitoring pellet inventory?
– What system will you have in place for “checking out” pellets?

FIRST 20 PATIENTS

1. Complete the 1-20 forms with patient name, address, DOB and Phone number.
2. Fill in the number of pellets accordingly
3. Fax to the number on the form

ORDERING AFTER #20…

1. Print the form (jump drive)
2. Hand write “Testosterone” in the appropriate fields
3. Sign the form
4. Make Copies
5. Complete as needed and fax to (817) 860-6083

ORDERING AFTER #20…

1. Print the form (jump drive)
2. Hand write “Testosterone” in the appropriate fields
3. Sign the form
4. Make Copies
5. Complete as needed and fax to (817) 860-6083

RECEIVING PELLETS

– Orders placed by 2:00pm will be processed that same day. Depending on the size of the order, the order will be shipped ASAP.
– We TRY not to ship out pellets on a Friday
– Orders of $250 or more will get free shipping
– All orders are shipped with testing results showing sterility and potency of the pellets included
– UPS usually take 1-2 days for shipping but can be longer

TIPS…

– Pellets should be stored at room temperature 59-86 degrees F
– Pellets have a 1 year expiration date from the day of production

**ALL PELLETS SHOULD BE STORED IN A SECURED AREA

ACCESSING THE PROVIDER PORTAL

Visit www.ProPellTherapy.com

Step 1: Click on Provider Login in the top right corner
Step 2: Enter Username and password
Click Login

DOWNLOAD THE PRO-PELL DOSING CALCULATOR APP

– Available on I-tunes and Google Play
– Install ad download the App
– Open the App and login with username and password

***See Attachment for additional information

PELLET INSERTION

– Utilize Training Videos on Provier Portal
– Refer to General Procedure for Pellet Insertion Handout
– Meds:
Men: Lidocaine 1% 8ml/Na Bicarb 2cc – 3 Syringe
Women: Lidocaine 2% 8ml/Na Bicarb 2cc – 1 Syringe